Call to mind a great coach you admire. What does this coach do right? Perhaps, he or she is good at teaching the rules of the game or at determining which roles each person must play on the team. Maybe this coach is great at facilitating all team members to get along...
I remember in the late 1990s meeting with Jeff Bezos at his Amazon headquarters in Seattle. In those days, people were skeptical how far he could take his little online bookstore. While we met and discussed some partnership ideas with his staff, Bezos had an opinion...
