What is a system? A system is comprised of processes, some important, some not so important. A process has a start and a stop, an in and an out. You know you have a process when you can flow chart it on a piece of paper. A process has a certain state. It is mature and...
1. Micro-manage (People will do exactly what is requested and monitored and no more) 2. Give people challenging assignments when they don’t have the skills for the work (This will lead to burn-out and poor morale after the thrill of the new assignment wears off) 3....
What is happiness? In many ways happiness is very subjective and judged differently by each person. My observation is that people are most happy when they feel in control of their life. Much of one’s life occurs at work thus happiness at work is an important factor to...
One of the most common mistakes leaders make is labeling people. We naturally categorize others to simplify a complex world, but these labels often become barriers to growth rather than tools for understanding. Effective leaders recognize that people are far more...
Originally published January 2011 | Updated July 2026 One of the biggest misconceptions about leadership is that feedback is something we give when people make mistakes. I’ve come to believe something different. The best feedback isn’t about correcting...
